Privacy notice

Bravos Electricidad S.A.P.I. de C.V., with address at Iztaccíhuatl No. 25, Colonia Hipódromo, Alcaldía Cuauhtémoc, C.P. 06100, Mexico City, is responsible for the processing of your personal data.

The personal data we collect from you may be used for the following purposes:

To maintain ongoing contact with you, operate the 24/7 Desk functionality, prepare the corresponding contracts, complete electronic forms for Account Registration Control and Participant Authentication (both from the National Center for Energy Control, CENACE), submit offers, schedule bilateral financial transactions, schedule clean energy certificate transactions, and carry out settlement and billing processes.

To fulfill the purposes described in this privacy notice, we will use the following personal data you provide to us: identification and contact information such as name, mailing and tax address, work and personal email, work and personal landline and mobile numbers, Federal Taxpayer Registry (RFC), Unique Population Registry Code (CURP), e-signature files, passport number, photograph, date and place of birth, immigration status, and the data stipulated in the legal powers of attorney for company representatives.

Please note that your personal data is shared with the National Center for Energy Control (CENACE) to register operators.

You have the right to know what personal data we hold about you, what we use it for, and the conditions of its use (Access). Likewise, you have the right to request the correction of your personal data if it is outdated, inaccurate, or incomplete (Rectification); to request its deletion from our records or databases when you consider it is not being used in accordance with the principles, duties, and obligations provided by law (Cancellation); and to object to the use of your personal data for specific purposes (Objection). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit a written request in free format at Bravos Electricidad S.A.P.I. de C.V., located at Iztaccíhuatl No. 25, Colonia Hipódromo, Alcaldía Cuauhtémoc, C.P. 06100, Mexico City, expressly stating the ARCO right you wish to exercise and the personal data subject to that right. Your request will be handled at this location, and any questions you may have about the processing of your information will also be addressed. Upon submission, you will be provided with contact information for follow-up.

To Revoke Your Consent for the Use of Personal Data

You may revoke the consent you have given us, if applicable, for the processing of your personal data. However, please note that in some cases we may not be able to process your request or cease the use of your data immediately, as we may have legal obligations that require us to continue processing your personal information. Also, consider that revoking your consent for certain purposes may prevent us from continuing to provide you with the requested service or may result in the termination of your relationship with us.

To revoke your consent, you must submit a written request in free format at Bravos Electricidad S.A.P.I. de C.V., at the address mentioned above, clearly expressing your wish to revoke your consent for the use of your personal data and identifying the data involved. Upon submission, you will be provided with contact information for follow-up and questions.

To Limit the Use or Disclosure of Your Personal Information

To limit the use or disclosure of your personal data, we offer the possibility of registration in the “Exclusion List” so your data is not used for marketing, advertising, or commercial prospecting purposes. For more information, please email: [email protected].

Use of Tracking Technologies on Our Website

Please note that our website uses cookies, web beacons, and other technologies that allow us to monitor your behavior as an Internet user and provide you with better service and a more personalized user experience when browsing our site.

The personal data we obtain from these tracking technologies include your name and email address, with the purpose of maintaining contact with you. These technologies can be disabled directly through your browser.

How You Can Learn About Changes to This Privacy Notice

This privacy notice may undergo changes, updates, or modifications due to new legal requirements, our own needs regarding the products or services we offer, our privacy practices, changes to our business model, or other reasons.

We are committed to keeping you informed of any changes to this privacy notice at our offices or via specific notifications on our website or through email communications.

Last update: January 11, 2019

Approved by:

Allan Clark Skertchly Benavides